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DIRECTOR PATIENT EXPERIENCE-BSN, 3YRS MGMT REQ

Houston, TX

DIRECTOR PATIENT EXPERIENCE-BSN, 3YRS MGMT REQ

Location: Houston, TX 

FACILITY: 130+ BED acute care hospital 

SALARY: $91K - $131K 

DESCRIPTION:
Implement division strategic plan for advancing patient experience
  • Collaborate with facility, division and corporate leadership to develop targeted action plans
  • Shape corporate strategy by providing data-driven feedback on needed interventions or workshops
  • Conducts regular site visits (travel required) to provides oversight, coordination and direction for patient experience initiatives under direction of DVPPE
  • Analyzing CAHPS and other Patient Experience data and provide frequent reporting to key stakeholders
  • Coordinates with Education and HR partners to implement evidenced based practices training classes
  • Provide support and direction with regards to obtaining favorable CAHPS results
  • Validates information gathered onsite visits and reported to leadership for improved outcomes
EDUCATION AND EXPERIENCE:
  • BSN Required
  • Master's Degree in Healthcare Leadership or other related field Preferred
  • 3+ years of Healthcare leadership or management Preferred
  • Lean experience or Six Sigma Black or Green Certificates Preferred
  

CONTACT: Joan Hutton, President/CEO
The Hutton Group, Inc.
hutton@huttongrouphc.com

772-770-1787
 

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